Professional associations 

Financial institutions are organised into voluntary interest associations according to their lines of business. Each association has its own ethical code, the purpose of which is to ensure that its members follow the same rules in dealing with consumers. Compliance with the ethical code is monitored by a body commissioned by the association; that body is also authorised to impose remedial measures or fines as a rule.

If you suspect that a financial institution has violated any of the rules laid down in the ethical code, you may file a complaint with the competent professional association. Before filing a complaint, you should verify whether the financial institution concerned is a member of that association and whether the matter you are complaining about is covered by its ethical code.

The Slovak Banking Association

The Slovak Banking Association represents the interests of banks, home savings banks and branches of foreign banks operating in the Slovak Republic. Its members have undertaken to provide financial services to consumers in compliance with the ethical code of the Association. Compliance with the rules of ethical conduct is monitored by the Banking Ombudsman, who attempts to settle any dispute by mutual concession. The Banking Ombudsman deals with submissions received from consumers whose complaints have not been resolved by the  financial institution concerned.

Association of Supplementary Pension Management Companies

Association of Pension Asset Management Companies

Association of Financial Agents and Financial Advisers  

Association of Investment Firms

Association of Consumer Credit Providers

Council for Advertising

Slovak Association of Management Companies